Frequently Asked Questions
What kind of products does Relaxify offer?
We offer a wide range of wellness essentials from personal care and kids care to fragrances, aromatherapy, and fitness products all curated to help you feel your best every day.
How long does delivery take?
Orders are usually delivered within 3–5 working days across Pakistan. You’ll receive a tracking link once your order is shipped.
Can I return or exchange a product?
Yes! If you receive a damaged or incorrect product, you can request a return or exchange within 7 days of delivery. Please ensure the item is unused and in original packaging.
Are your products authentic and safe to use?
Absolutely. We source only from trusted brands and verified vendors, ensuring every product meets quality and safety standards.
What payment methods do you accept?
We accept Cash on Delivery (COD) and online payments through secure gateways for your convenience.
How can I contact Relaxify for support?
You can reach our customer support team via email or WhatsApp for any queries about your order, product details, or returns. We’re always happy to help make your shopping experience smooth and stress-free.